Email Us
Send us an email and we'll respond within a few hours.
- General Support[email protected]
- Sales Enquiries[email protected]
- Abuse / DMCA[email protected]
Support Hours
We're available around the clock, every day of the year.
- Live Chat24 / 7 / 365
- Ticket System24 / 7 / 365
- Avg. ResponseUnder 1 Hour
Quick Links
How Can We Help You?
Choose the option that best fits your needs
Send a Message
Have a Question?
Fill out the form and our team will get back to you within a few hours. For faster support, open a ticket through the client area.
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Email [email protected]
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Live Chat Available 24/7/365
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Support Ticket Avg. response under 1 hour
FAQ
Common Questions
Log in to your Client Area and click "Open Ticket", or go directly to our ticket submission page. Our team responds to most tickets within 1 hour.
For urgent issues, use our Live Chat which is available 24/7. For detailed technical issues, we recommend opening a support ticket so our engineers can investigate thoroughly.
You can manage your VPS through the Client Area. From there you can start, stop, reboot, reinstall OS, view resource usage, and manage all aspects of your server.
We operate a strict no-refund policy. Refunds are only issued if SmartViewServer is unable to deliver the purchased service, and the request must be made within 7 days of purchase. See our Refund Policy for full details.
24/7 Support
Our server engineers are available around the clock via live chat and tickets.
Full Root Access
Complete control over your server. Install anything, configure everything.
Instant Setup
Your VPS deploys automatically within seconds of payment.
99.9% Uptime
Enterprise-grade infrastructure ensures your services stay online.